T-Shirt Printing - Design custom T-shirts at a fantastic price, with no minimum quantity. 100% satisfaction guaranteed.

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Phone 844 NYC TEES

Frequently Asked Questions (FAQ)

Everything you need to know about the Custom 101 Prints. If you are not able to locate your question/answer below, please email at: info@speedyteesny.com with your inquiry.

General Questions

What is the minimum quantity required to order for screen printing?

There is no minimum quantity required to order.  We can screen print less than 6 pieces, but there will be a surcharge on your order based on quantity.

What is the minimum quantity required to order for embroidery?

There is no minimum quantity required for embroidery, but keep in mind the more you order the more the price will decrease.

Can I mix and match sizes and styles?

Yes, so long as the logo remains the same size and color on all the items you can choose from our wide assortment of styles, colors and sizes.  If you want the logo to change colour depending on which garment it is going on, a color change charge will apply.

Can I supply my own clothing to be customized?

You can certainly bring in your own items to be personalized.  Although uncommon, Custom 101 prints will not assume liability for damages that occur to client provided stock.

How do I submit my artwork?

rtwork can be emailed directly to your customer service representative, or it can be emailed over to info@speedyteesny.com

What file formats do you accept?

While we prefer Vector files, we will accept any files that are 300 dpi at 15”. Any of the following file extensions can be submitted: .pdf, .ai, .cdr, .epd. A rasterized file can also be submitted in any of the following file extensions .tiff, .jpg, .bmp., .psd.

I am looking for a particular style garment that is not on your website. Can you get this for me?

Just let us know what you are looking for, and we will do our best to try and source it out for you. If we cannot find that exact item, we are more than happy to offer suggestions.

Do you customize team uniforms?

Of course! we can do it all. You order one of the styles off our website, or we can have your jersey custom created to suit your needs (minimum quantity may apply).

Can I get my garments personalized?

Yes, we can certainly personalize garments. We can either embroider the personalization. Please inquire with your customer service representative for pricing.

Can I call your references?

Absolutely! Give us a call and we will provide you with some of our current references so you can inquire about our service and quality.

Order Related Questions

Can I pick up my order?

You can certainly pick up your order to avoid shipping costs.  We are conveniently located at 3601 Bronxwood Ave Bronx, NY 10469-1143

How fast can I get my order?

Speedy Tees NY is proud to offer the quickest turnaround time in the industry for custom apparel, which is 7 business days from order and artwork approval.  Rush services are available at an additional cost, and we will do our best to accommodate your timeframe.  The turnaround time for promotional items may vary depending on the product.

Can I order a printed sample to see what my design will look like before I place my larger order?

We do not create printed samples due to the time and cost associated with producing one piece.  However, we are more than happy to have a computerized proof created for you.  A computerized proof is a standard template to give you an idea of the design, size and overall placement of your artwork.  Please note that the proof is crated on a general template, and when printed, the design may appear larger/ smaller on some shirts, depending on the size of the garment being printed.

Do I have to pay an artwork/ digitizing charge each time I place an order?

Our standard artwork and digitizing charges are one-time only.  Therefore, if you are looking to print the exact same design in the future, you will not have to pay the artwork or digitizing charge again.

Can I make changes to my order once it has been approved?

Once the order has been approved, we cannot make any changes to the order. You can contact your customer service representative, and if your order is at a stage where it can be adjusted we will do our best to accommodate your request, but due to the nature of our business changes after approval are unlikely.

Can I cancel or return my order?

Once an order has been approved, it cannot be cancelled. Since everything we produce is customized, we do not allow for any returns.

What if I ordered some t-shirts and want to get a few extras printed afterwards?

It is always best to order a few extra shirts in the initial order. Once your order is approved or complete, ordering a few extra shirts is the same as placing a new order, and pricing will be based on what is being ordered at that time. Standard artwork and digitizing charges are both one-time only charges, so you will not incur those costs on future orders pending you use the exact same artwork.

Can I pay for my order when I pick it up?

You can certainly pay for your order when you pick it up. For security purposes, you may be required to fill out our online credit card authorization form prior to your order being processed. However, if you let your customer service representative know that you would like to pay upon pick-up at the time the order form is filled out, we will ensure your card is not charged (the amount will be held on the card until the order is picked up).

Payment Related Questions

Do I have to pay an artwork/ digitizing charge each time I place an order?

Our standard artwork and digitizing charges are one-time only.  Therefore, if you are looking to print the exact same design in the future, you will not have to pay the artwork or digitizing charge again.

Are there any hidden charges in the online quote?

There are no hidden charges, as the online quote includes the garment, print/ embroidery and all set-up charges.  An artwork or digitizing charge may apply, as well as premium for 2XL+ sizes.

What payment methods do you except?

We accept a variety of payment methods, including Visa, MasterCard, PayPal, debit, cash.

Shipping and Billing Related Questions

How much does shipping cost

Shipping costs vary on what you want shipped (quantity and item) and where the package is going. Please inquire with one of our dedicated customer service representatives for pricing.

Terms & Policy Related Questions

Our Terms & Policy

Price Quotes

1. We do have a basic online price list. That will give you a general idea of what custom design would cost you.

2. We only give price quotes in writing, via email. Please send as much information as you can about your project, including a low-resolution mock up to design@speedyteesny.com and we will respond as soon as we are able, or fill out an online quote request form.

File Formats

1. The best format is one bitmap tiff file for each color ( this means black or white only, no shades of gray ) at 100% scale, 720 dpi compressed with LZW compression and saved in PC bit order

2. We also accept Illustrator and Photoshop files

3. If you send us an illustrator ( ai or eps file ) please make sure that you convert all type to outlines.

4. PDF files can be good too. Low-resolution jpegs, not so much.

5. Also the best print format will be vector files. If you need us to fix or update your design there will be a base charge of $25.00

General Terms

1. We will start working on your job once we have a deposit and final camera ready artwork. Our standard turnaround is 5-7 business days.

2. A job that must be completed in less than 7 days is subject to a 50% rush fee at our discretion.

3. A job that must be completed in less than 3 days is subject to a 100% rush fee at our discretion.

4. We accept cash, checks, master card, visa, american express and paypal.

5. If you wish to avoid paying New York Sales Tax, you must fill out a resale certificate your business must be related to this type of work, and return it with your payment.

6. We do not print proofs unless instructed by the client. Proofing or color-testing your project may delay your ready date and will be an extra charge.

7. Payment is due in full when the project is picked up.

8. Up to a 10% under run is acceptable. Please be sure to order a few extra pieces.

9. Client is responsible for checking that their order is complete at time of pickup. Once an order leaves our shop, we are not responsibility for any damages to prints or discrepancies in quantity.

Garment Printing

1. For garment printing, the deposit is 50% or the cost of the garments, whichever is more.

2. Some shirt styles may be backordered, which can push back production time.

3. We print light ink on dark colors with three methods. You must specify whether you want a single hit, double hit (extra cost), or puff additive. If you don't specify, we reserve the right to use our discretion.

4. Standard max print area is 12"x12" for all sizes of shirts. On larger ( men's shirts ) the maximum print area for one color printing is 16.5"x20.5" and for multiple colors ( up to 6 ) is 14"x17" Scaling images down to women and children sizes will incur additional screen and setup costs. Prints that go larger, off the edge, or over seams are possible, but they are special orders.
 Download this template to see shirt sizes and print areas.

5. If you supply individually wrapped pieces that we have to unwrap, there will be a $0.50 per piece unwrapping charge.

Design

1. All designs that we create are owned by Kayrock Screenprinting, Inc. unless otherwise negotiated. Design fees cover usage for the specific project only.

Garment design does not include usage fees or reproduction rights if another printer is used.

Our Services

Custom 101 prints is a quality custom clothing and digital printing company specializing in custom t-shirt printing.

Custom Screen Printing

Get quality custom screen printing & digital printing services for t-shirts, bags, aprons, towels & jackets.

Custom Embroidery Designs

Specializing in custom embroidery designs for caps/hats, jacket, towels, bags, baby items & polo shirt.

Cad Cut Vinyl Printing

Perfect for printing sports names & numbers, low quantity garment runs, birthday gift & stag/hen tshirts.

Direct to Garment Printing

Quality direct to garment (DTG) printing of t-shirts, polo shirts, sweatshirts hoodies, logo & photos.

Custom Printing Services

We offer offset/digital printing for photo, letterheads, envelopes, postcard & business cards.

Wide Format Printing

We provide quality wide/large format digital printing services at wholesale price, located in New York, NY.

Web Design & Development

Get unique and bug free web design & development services for small & large businesses.

Apparel Design Studio

Online clothing design tool or custom t-shirt design studio to create your own design.

Request a Quick Quote

Request a quote for quality custom apparel & t-shirt printing services at discount prices.

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